INTEGRATION DETAILS
Seamless sync with your MEDES.
The Doctena–MEDES bridge connects your existing practice management software with Doctena's online booking system. Appointments, availability and patient data stay perfectly synchronized across both platforms — no manual entry, no risk of double bookings.
Real-time appointment sync
Every booking made on Doctena instantly appears in MEDES, and vice versa.
Availability management
Your MEDES schedule controls what patients can book online — always accurate.
Patient data exchange
Patient records and contact details stay in sync between Doctena and MEDES, so your front desk only updates one source.
Multi-practitioner support
Each practitioner in your practice gets their own synced calendar.
HOW IT WORKS
Connected in three simple steps.
Connect
Our team sets up the bridge between your MEDES installation and Doctena Pro.
Sync
Appointments, availability and patient data synchronize automatically in real time.
Manage
Use Doctena Pro as your online front door while MEDES stays your daily tool.
MEDES
MEDES, the N°1 medical and paramedical tele-secretariat in French-speaking Switzerland, is adapted to your activity and concerned with the respect of the image of your profession.
A personalized service
Your correspondents do not make a difference, we answer in your name or in your company’s name.
Your specific instructions are taken into account every day.
Professional
For our medical secretaries, answering the phone is no secret. Their training guarantees the efficiency you can expect from our services.
They transmit messages or requests from your correspondents while filtering your calls.
Available
With MEDES, your telephone secretariat is available 5 days a week from 8am to 7pm, we take your calls 55 hours a week.
For more information, visit our website https://medes.ch or contact us at 022 544 00 00.
Already using MEDES? See how Doctena fits in.
Request a personalized demo and we'll show you the integration live.
