OUR SOLUTION
One platform. Everything your practice needs.
Online agenda, patient portal and smart voice assistant — everything your practice needs, fully integrated.
Cancel anytime · GDPR compliant
ONLINE AGENDA
An agenda that works the way your practice does.
The most customizable medical agenda on the market. Set appointment types, durations, availability and booking rules to fit your practice — not the other way around.
Adapts to how you work
Define your own appointment types, durations, booking rules and availability — per practitioner, per location, per consultation reason. You can restrict which slots are bookable online, require pre-approval for certain visit types, and set different rules for new and returning patients.
Accessible from anywhere
Your team manages the agenda from desktop or tablet in the clinic. You check your schedule from your phone between consultations. The Doctena Pro mobile app gives you your full agenda on the go, with the same data always in sync.
Keeps your schedule full
Patients receive automatic SMS and email reminders before their appointment, cutting no-shows by up to 40%. Cancelled slots surface automatically to patients on the waiting list. Last-minute availability can be promoted directly to patients searching for "available today".
Works with your existing software
Doctena connects with the most common EMR and practice management systems, so your billing, patient records and agenda stay in sync without manual transfer. If you're switching from another system, our onboarding team handles the full migration.
PATIENT PORTAL
Get found. Get booked.
One of the most used healthcare platforms in your country — your profile is visible where patients are already searching. Across all markets, Doctena's Patient Portal attracts over 850,000 visits every month.
Be found by the right patients
Patients search for you by specialty, location and language — on Doctena or directly via a booking widget on your own website. No account required to book. Last-minute cancellations resurface automatically to nearby patients searching for "available today".
Build your reputation automatically
After each visit, patients can leave a review on your Doctena profile. Reviews improve your visibility on Doctena's search results and on Google. The more bookings, the stronger your profile — with no extra effort on your end.
Your practice never misses a call again.
Doctena Virtual Assistant is a smart voice agent built for medical practices. It picks up every call, books appointments in real time and works around the clock — fully integrated with your Doctena agenda.
Picks up every call
DVA answers incoming calls and books appointments directly into your agenda in real time. It also handles common questions such as opening hours or preparation instructions, based on the information you define, reducing interruptions for your team.
Handles your calls automatically
Up to 80% of incoming calls are handled by DVA — including evenings, weekends and holidays. Your team only steps in when a human is genuinely needed, freeing your front desk for in-clinic patients.
Fully integrated with your agenda
DVA is fully integrated with your Doctena agenda and follows your availability in real time. It operates according to your settings and workflows, ensuring that every booking and every answer reflects how your practice works. It automatically adapts to the caller's language and provides a natural, professional patient experience.
Grow faster with Doctena Boost.
Doctena Boost is an optional add-on managed by Doctena's marketing team. Get a personalized visibility plan including Google Ads campaigns, social media promotion, own website creation and Doctena profile optimization. Ask your Account Manager for details.
how it works
Get started in a few simple steps.
Create your profile
Fill in our form with your practice's information. One of our experts will contact you to understand your needs and show you how Doctena can support your workflow in a short, personalized demo.
Set up your practice
We guide you through the setup of your agenda, consultation types and availability. If you're switching from another system, we take care of the migration for you.
Start receiving bookings
Your profile goes live, patients can book instantly, and your agenda starts filling up — with reminders, reviews and visibility working automatically in the background.
trusted by practitioners
Join thousands of practitioners.
Managing appointments has become much simpler — our patients book directly without any back and forth.
Before Doctena, I spent hours managing bookings myself. Now patients book themselves — I can actually focus on care.