AUTHOR
Luisa Hilgers
Marketing Manager
Luisa Hilgers manages digital marketing across Doctena's European markets. On the blog, she breaks down the digital shifts reshaping how patients find and choose their doctor — and what practices can do to stay ahead.
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Articles by Luisa Hilgers
PRACTICE MANAGEMENT
When the phone rings and no one can answer: Optimizing medical reception with a Virtual Assistant
Discover how a Virtual Assistant helps medical practices manage calls, reduce missed appointments and improve patient access 24/7.
PRACTICE MANAGEMENT
Cold and flu season: How practices can stay efficient with smart digital scheduling
Medical practice management in winter: discover how Doctena helps practices handle urgent visits, online booking, and administrative pressure.
DOCTENA NEWS
Almost 4 months waiting for a gynecologist appointment: how it might go faster
The average gynecologist wait is 112 days. Learn tips from experts and how Doctena helps you book an appointment sooner.
PATIENT EXPERIENCE
What makes a medical practice attractive to patients?
Discover how to attract more patients to your medical practice. Learn what makes a practice attractive and how Doctena helps boost your visibility.
INDUSTRY TRENDS
Make your practice stand out: why visit reasons matter in patient searches?
DIGITAL HEALTHCARE
Doctena 2024: A year of progress for more accessible healthcare
Doctena's 2024 in numbers: 7.5 million patients across 6 countries, 10,000+ healthcare professionals and up to 1.8 million appointments booked every month.
INDUSTRY TRENDS
Online image of healthcare providers
Online reputation for healthcare professionals matters. Discover how to build trust and attract more patients.
PRACTICE MANAGEMENT
Success story of Dr. Philippe Weitzel, Dentist
PRACTICE MANAGEMENT
Medical Scheduling Software : 5 Reasons to Choose a Medical Planner for Doctors
Optimise your practice with a medical scheduling software for doctors. Manage your patients' appointments conveniently.
PRACTICE MANAGEMENT
Success story of Elise Mosca, Osteopath
PATIENT EXPERIENCE
3 Steps to Reduce Patient No-Shows
Doctors can have less missed appointments by using an online booking system. Reduce Patient No-Shows with a Medical Office Software!
INDUSTRY TRENDS